WM Learning Lab: Inclusive Listening: Who Aren't You Hearing?

Online registration is closed, there may still be room in the Learning Lab. Call 313.567.0232 to register.

Inclusive Leadership

Sixty percent of the problems that occur at work are related to poor or improper listening. When we do listen, we tend to listen only to what we think we need -- the surface stuff. Much of what gets in the way are our own opinions and judgements. We get in our own way, and as a result we miss out on critical details. This is not only problematic at work, but at home and in our communities. Unlike other models, Inclusive Listening (tm) helps you set aside the judgements you make about others, so you can hear more fully the spoken and unspoken messages.

This workshop will improve your ability to listen to others with tools that help you:

• Set aside judgements
• Listen for what's not said
• Seek out clues in the context
• Create safer conversations that are more productive and grounded in trust
• Build stronger, more productive relationships

Lab Leader

M. Nora Bouchard, is founder of Bouchard Executive Coaching, and author of Mayday! Asking for Help in Times of Need (Berret-Kohler Publishers). She is a Professional Certified Coach with over 10,000 hours of executive and leadership coaching in Fortune 500 companies, closely-held entities and private clients. She is an entertaining and engaging speaker who makes sure participants get what they need. You can learn more at www.mnorabouchard.com.

About Inforum Learning Labs
Inforum Learning Labs are hands-on, skills-based workshops that bring real-world perspective from a practitioner with deep expertise in a particular field or subject. The labs are designed with top-notch instruction and feature individual and small-group activities that foster intentional connections and fast-paced learning. Session topics are selected to complement leadership development at different stages of careers. Participants will walk away with new information and a concrete personal action plan that carries the learning into workplace practice.