TechnologyNEXT Event

REGISTRATION IS NOW CLOSED. If you would like to attend, please contact Anna Grace agrace@inforummichigan.org

Corewell Health’s Robotics Automation Journey

For decades healthcare has utilized robots to enhance surgical services and other duties behind the scenes caring for patients. Corewell Health has extended the use of robotics into far more visible tasks including patient meal delivery, laundry processing, and supply delivery within the healthcare setting. Join us May 31 to learn what it means to introduce robotics and automation in spaces shared by care providers, patients, families, and the public. Embracing robotics and automation requires enhanced workforce skills and extensive communication and change management. Hear about past false starts, current successes, and where Corewell Health hopes to go in the future.

Speaker

Melanie Fisher, VP Supply Chain Operations, joined the Corewell Health team officially in June 2022 but had been an outsourced leader within the legacy Beaumont organization since the fall of 2018.  Supply Chain Site Operations includes serving 22 acute care hospitals and hundreds of offsite locations serviced by a team of 500.  Key areas of focus include: standardization, alignment of roles, optimization and innovation.  Prior to joining the team, she was the Vice President, Provider Services, for a large logistics and distribution provider. Her focus included leading a multistate region with mid to large size distribution centers driving key strategic business initiatives for both providers as well as the organization at large. She has over 30 years of sales and leadership experience. Melanie is a graduate of Stephens College in Columbia, Missouri.

Panel

Megan Cunningham, Director of Supply Chain Operations, Corewell Health
Megan Cunningham is the Director of Supply Chain Operations for the West and South Regions of the Corewell Health System. She has oversight of the Supply Chain teams managing supplies within fourteen acute care and eight ancillary facilities. Within her role, Megan identifies and improves system efficiencies, standardizes processes across facilities, resolves system and material issues, and ensures team health and safety standards are met. Above all, Megan is focused on developing a high performing team with a passion for efficiency, customer service and reducing the overall cost of patient care.

Kate Smith, Nutrition Services, Patient Services Manager, Corewell Health

Kate is the Patient Services Manager of the Nutrition Services department at Butterworth and Blodgett hospitals at Corewell Health West. She is responsible for all aspects of patient meals including diet order coordination, software management and team member coordination for the call center, tray assembly, tray delivery and dish teams. Kate’s overarching goal is to provide the best food service possible to patients while meeting their deitary needs. Last year, Kate took over the automation coordination for the TUG robots in Nutrition Services and has since worked to provide effeciecencies and measures that continue to incorporate automation into food service while maintaining quality goals.

Kevin Vos, VP, EVS, NS & Hospitality, Corewell Health
Kevin Vos is the Vice President of EVS, NS & Hospitality for the Corewell Health System.  He is responsible for the strategic planning as well as the oversight of high quality patient and guest services functions across our nationally awarded integrated health system.   Whether Kevin is concentrating on disrupting the typical “institutional” food chain or coming up with unique solutions to develop and grow the workforce of the future, Kevin’s goal is to improve health by putting people first thousands of tiems daily.

Moderator

Nichole Niessen, Director of Digital Services, Corewell Health
Nichole Niesen serves as Director Digital Services building an Enterprise Digital Automation program at Corewell Health.  For the past 11 years Nichole has served in technology roles supporting various areas of the organization including Revenue Cycle, Access, HIM, Finance, Clinical Informatics, Electronic Health Record technologies, Service Desk, and Site Support. Nichole has contributed to Corewell Health achieving HIMSS Level 7, HIMSS Davies Award, HFMA MAP Awards, CHIME Digital Health Most Wired, and Epic Gold Stars 10.   

EVENT DETAILS
Date: Wednesday, May 31
Time: 5:30 - 7:30 p.m.
Place: Corewell Health- Butterworth Hospital, 100 Michigan Street NE, Grand Rapids MI 49503
Cost:  $25 members, $35 nonmembers

Thank you to our sponsors!

Premier Sponsor:

Presenting Sponsors:

Innovation Sponsor:

Interested in sponsorship? Contact Becky Puckett-Wood at bpuckett-wood@inforummichigan.org

TechnologyNEXT brings together Inforum members who are working in technology to expand their professional knowledge and foster intentional connections.
Whether you own a technology-related business; work in technology development, sales or marketing; or are a self-described techie - this group is for you!